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Introducing Amazon’s 3D Printing Store

Introducing Amazon’s 3D Printing Store. - Custom Bobble Heads http://getgoodstuff.penemdigital.com/BobbleHead

'Create Your Own' 3D Printed Mixee Me

.

Design and customize your own personal little figurine.

It then gets 3D printed and shipped to you, great for gifting. 

My boyfriend and I made ones of ourselves and then mailed them to each other.

They're adorable and very easy to make. 

The customization UI was straightforward and easy-to-understand and use.

There is a good selection of hairstyles and colors, facial features, eyes, mouths, and clothes. 

And the customer service was outstanding. 

The hair color on one of my initial orders was not what I had expected at first. 

I emailed the company about it and they promptly responded the same day.

The figurines all came nicely packaged and the quality was good! 

Oh, and they also do Tags, gifts and jewelry too. 

Click the link below the video to get your today

http://youtu.be/H_VbMr788nY

Amazon 3D Printing

3D Printing

Amazon.com 

Personalized Bobbleheads

Bobblehead Customized

#penemdigital

Digital News Pappers

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Recent Changes to LinkedIn Profiles

LinkedIn has rolled out some changes to everyone's profile page.

The main changes are:

• You now have a  larger profile picture
• The company page icon has been removed
• There is a new drop down for your Contact Information
• Your last activity has moved from underneath the personal information to the Sidebar

The 1st one has little effect and depending in the size of the file you used to begin with.  I may fill the entire space or it may just stay smaller and have a larger white border.

The company icon was removed from your current work at the top of the profile but is still visible  "Experience" section.  The company name is now just a link and if you hover over it with your courser  the company box will show up.

Your Contact Information is no longer visible unless you click on the tab in the lower right hand side of your info box. You will then get a drop down pox with your Web links, Twitter name, Email, Phone or whatever information you chose to share with others.  This is not good if you want people to click on the links to visit your 3 listed web sites our to follow you on twitter as they may not even know that information is hidden in that contact info box.

The last change also sort hides you last status update that used to show up under your info box.  User will now have to scroll down to see your status updates in the sidebar on the right.

Here is a short video illustrating the changes in LinkedIn

Video

You Must Respond to those Reviews

We talked about your reputation online, now lets talk about those negative reviews and how you should be handling them.  Negative reviews may bring you feelings of dread and the thought of lost business, but if you handle negative reviews correctly they may actually garner you respect from prospective customers, differentiate you from your competition and drive revenue.

To insure that you get the right response every time,  here are “5 Things You Should Think About Before Responding to Negative Reviews:”

1)      Be Empathetic And Don’t Get Defensive: No matter how wrong the customer might be or how badly you feel the urge to clarify that the customer is the one at fault – don’t do it. Avoid an online battle royal at all cost. An online back and forth with a customer will cost you countless leads. So when you respond, always be empathetic and use language to convey that you “understand” how the customer feels.

2)      Engage The Customer – If you are not entirely sure what the complaint is about then engage the customer for more feedback about why they were dissatisfied. Ask them to call or visit with your business so you can get specifics on how you can make their experience more enjoyable and how you can make amends with the customer.

3)      Create A Personal Dialogue – When you respond to customer reviews you want to sound like a real person. Too many companies make the mistake of responding to extremely personal reviews with a 1994 sterile press release-esque response. Be professional BUT be personal. Everyone has a bad day, even businesses, and people understand that. So be real, honest, and yourself. Authentic and personal responses to negative reviews will do wonders for building your brand online.

4)      Know When To Say When - There are just some customers and some situations that you aren’t going to be able to help, such as a customer who demands that you let an employee go. Be honest in your response and open that there are just some requests you can’t accept. While your dissatisfied customer may not be able to accept this, potential customers reading your response will.

5)      Refund, Discount, Or Free Offer – The goal for any business owner when dealing with a dissatisfied customer should be to get them back into the business so that the customer can see the error of their ways and change their negative review or at least post a new, positive one. To get them back into the store offer a refund, discount, or free offer when you respond to them. The small amount of money you spend on a special offer for a dissatisfied customer may save you thousands in lost revenue.

So to start with you need to find out if you are getting bad reviews’ online and you need to monitor the internet constantly for those bad reviews.  Get started by getting  a free report on how your business reputation is doing by going to -http://bitly.com/MyBizRep

PS: Oh and don't forget to occasionally respond to those good reviews as well!  Thank them, let them know you are listening and that you really do care what they are saying about you online!

Reputation Marketing

Reputation Marketing

It’s no secret that traditional media like television, radio, and newspaper advertisements just don't work anymore.  Why? Because the entire marketplace has shifted and gone online. Here's what we know for sure, every single day people are looking for products and services online.  They go to their favorite search engine or search tool and look up what they want or need. 

After they have searched, what do they start looking at?  They look at reviews for the product or service that they wanted.  Online reviews have become the new word of mouth, the new referral. Whether positive or negative;  small and local business owners need to pay close attention to their online reputation.  Surveys are showing that most consumers read online reviews (67%) and that they are influenced by the reviews they read.   

                                (Source: Brightlocal.com)

So now you need to start paying attention to who, what and where people are reviewing your business online.  It is not enough to have high rankings and be found in the search engines anymore, you need to be found with a good reputation as well.  Even those businesses that have zero reviews online are going to start looking bad to consumers, when they start asking why no one talking about this business.

If you want to get a free report on how your business is ranking, go to - http://bitly.com/MyBizRep

Four new Changes in Facebook This Week

1.     You are now able to Schedule POSTS in FB

2.     Post Feed Back/Stats visible at bottom of posts

Percentage view

Organic or Viral

3. New Objectives option in FB Ads

Facebook’s explanation of the new “Objectives “ in Ad’s”

What’s changed with how I create Facebook ads and sponsored stories?

When you create an ad or sponsored story, instead of choosing a particular Facebook advertising program, all you’ll need to do to get started is answer a few questions about what you want to promote and your objectives.

If you are promoting a Page, app, or event you can enter its name in the field marked Destination at the top of the ad create flow. Once you’ve selected your destination, you’ll then see other options about what you want to promote, and what you want people to see when they view your ad or sponsored story.

Towards the bottom of the ad create flow, right above the pricing section, you’ll see a new section called Objective. This is where you can set your goal for your ad or sponsored story:

·         If you are advertising promoting a Page, you can decide to show your ad or sponsored story to people who are more likely to like your Page, or to people who are more likely to click on your ad or sponsored story.

·         If you are promoting an app, you can decide to show your ad or sponsored story to people who are more likely to install your app or click on your ad or sponsored story.

·         If you are promoting an external URL, your objective will automatically be to get clicks on your ad.

Facebook will automatically show your ad or sponsored story to the people who are most likely to take the action you selected.

4. Promote option on Posts ( although I don’t see it on mine yet)

There is also a new “Promote” option to be able to promote a single post for $5, $10. $15, or $20 although not everyone is seeing this yet and no pictures of this because I am one of those that is not seeing it.

Not sure it is really worth if anyway from what I am hearing